Helping Clinics Focus on What Matters - Patient Care

Running a successful clinic requires your full attention – from managing appointments and follow-ups to ensuring excellent patient experiences and keeping operations efficient.

We help clinics by handling the essential yet time-consuming backend tasks and patient-facing communication, so you can focus on care.

High-Performance Support for:

  • Sales Outreach & Lead Nurturing

  • Customer Service & Retention

  • Back Office Admin

  • Appointment & Diary Management

  • Live Chat & Email Handling

  • Reporting & Analytics Support

  • Trained agents provide compassionate, efficient communication with patients.

  • Day-to-day admin help including appointment bookings, patient registrations, inbox management, and data entry.

  • Staff refocused on patient care, improving in-clinic experience.

  • Dedicated outbound teams support your marketing campaigns and follow up with leads and patient appointments.

  • After-hours call answering, message-taking, and next-day follow-up scheduling.
    Ideal for clinics offering peace of mind beyond standard working hours. description

  • A complete outsourced admin team managing phones, diaries, billing, and patient record updates.
    For clinics ready to streamline non-clinical tasks without compromising on service.

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35% increase in bookings

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Up to 60% cost saving compared to UK staffing

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Over 20 hours/week saved for the in-house team

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Improved patient feedback, retention and growth

~~ 35% increase in bookings ~~ Up to 60% cost saving compared to UK staffing ~~ Over 20 hours/week saved for the in-house team ~~ Improved patient feedback, retention and growth

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Get started today and experience the Silverline difference!